Community Solar, Battery and EV Charger Purchase Scheme

This page provides guidance for homeowners ordering under the scheme, which is currently open to homes in Somerford Keynes, Shorncote, Lower Mill Estate, Kemble and Ewen.

To request a quote email thameshead@cotswold.energy

We will be coming to other nearby communities in future. To register interest and be kept up to date click here. If you are interested in working with us to bring to your village contact Mike.McKeown@thamesheadenergy.org.

This page explains the ordering process, pricing, projected return on investment, carbon footprint reduction and the options available to purchase from the chosen supplier, Cotswold Energy.

We recently ran a live event, the recordings can be viewed on our YouTube channel or on this page. The event is split into two videos; the first provides an overview, of costs, benefits, quotes and ordering. The second has a deeper dive into the solution. Both videos include Q&A sessions.

To keep in touch join our WhatsApp group, see the FAQ at the bottom of this page on how to join – “How can I keep in touch and discuss things?”

 

1. Read this advice

2. Send a request for quote

3. Survey and options discussion

4. Order

5. Installation

Comparision

FAQs

Heat Pumps and Air Conditioning – Gauging Interest.

In addition to the solar/batteries/EV part of the scheme, we had always planned to create a scheme to enable homes to move from oil or gas heating to Heat Pumps. The chosen supplier, Cotswold Energy, also specialises in heat pumps. Plus there is also synergy since solar and batteries can reduce the running costs for heat pumps and doing one lot of installation could be less disruptive to your home rather than two.

We would therefore like to gauge the level of interest in offering this. If you would potentially be interested please complete this. If there is sufficient interest we will look at offering heat pumps.

Note: The cost of heat pumps will vary depending on the specific house, but as a guide are likely to cost around £10,000 including typical heating system upgrades, this is after the £5,000 government grant.

In addition to standard heat pumps that heat your hot water, there are “Air-to-air” heat pumps. These are similar to what you find in hotel rooms and can provide both hot air and cool air (air conditioning). This could be attractive if your house gets very hot in the summer. It is possible to install both.

1. Advice

This section provides you with an overview of the solution to help you understand the pricing, savings, components and options that make the most sense for your home.

Solution Advice

The advice section gives you background information to help you understand the scheme and options.

The system that provides the solution is made of of three elements;

1. Solar generation – Solar panels, protected by bird netting and with optional optimisers (to ensure you get the most of your panels if some are in shade)

2. Storage: Battery and optional hot water solar diversion storage

3. EV charger

You can choose to take all three or just some of these. For example, you could just add solar or if you already have this, you can add battery storage

The picture shows a simplified diagram of how different solution components and how they connect together, see below for more information on each component.

Note: The terms solution and system are used rather interchangeably to mean the over system that provides a solution to your home energy generation, storage and EV charging.

Price Range

The quotation from the supply will provide you with specific prices and projected savings for your home.

Here is a summary based on the example quotes we received:

1. Solar Only (4kW) ~£7,000

2. Solar (4kW) + Battery (5kWh) ~ £10,000

3. Solar (6kW) + Battery (10kWh) ~ £14,000

This is standard equipment and straightforward installation. It doesn’t include an EV charger, optimisers or solar diverter.

Everything, except the EV charger, is VAT exempt when purchased as part of a solar solution, see the government guideline.

 

Solar Generation and Savings

This is an example of the projected solar generation and annual savings for a 4kW solar-only (no battery) system, together with the Return on Investment (ROI) calculation that projects a payback within 7-8 years.

Most of the financial returns come from savings in electricity costs, however, you can also generate some income by selling excess electricity using a Feed in Tariff (FiT), see the FAQ section for more on this.

The rate of return at 14.5% shows this is a good investment of cash and even a reasonable rate of return if the system were paid for using a loan.

The carbon footprint saving is equivalent to planting 58 trees per year or 969 litres (213 gallons) of petrol per year – enough to drive a car ~10,000 miles.

The costs and savings will of course vary depending on your current electricity usage and this specific system installed at your home. Your quote will provide this information specifically for your home.

In addition, there is some evidence that solar adds value to your home, this article suggests around 50% of the price of the solution is the amount of value increase you may expect: Solar panels will make your house more valuable – but only by half as much as they cost (telegraph.co.uk)

 

Pricing

The supplier has provided “fixed” pricing for all the equipment. What and how much equipment is included in your quote will depend on the recommended size of your solution and the options you choose.

Prices are provided here for information.

The installation, cabling and scaffolding costs will vary depending on the size and complexity of your specific installation. These prices will be provided in your quotation.

Note: The equipment costs provided could change when the supplier purchases them due to the current supply chain issues, global inflation and the high demand for solar systems due to the energy crisis. In the case that the supplier is exposed to changes in their equipment purchase prices, they will include these new prices in the quote they provide to you. They have committed to maintain the same profit margin and to share with Thames Head Energy their original and new wholesale purchase prices so that we can confirm any changes are only due to equipment prices outside of the control of the supplier.

Volume Discount

The supplier is offering the following volume discounts. These will be subtracted from your final post-installation invoice based on the number of homes that have placed an order at the time of the final invoice:

  • 20 homes: £350
  • 40 homes: £450
  • 80 homes: £550

To be clear the quote you will receive does NOT include the volume discount.

Equipment

Item Price Comments
400W Solar Panel £197.37 10x for 4kW system. Varies by the size of your system
Optimiser £78.03 One per panel to be optimised, if this option is chosen
Bird protection netting £221.85 For a typical installation*
3.6kW Inverter £1,487.16 The standard inverter
Inverter mounting kit £535.50 For 3.6kW inverter
5kW Inverter £1,556.01 The larger inverter for larger systems
Inverter mounting kit £803.25 For 5kW inverter
5.2kWh Battery £2,617.83 Optional small battery
9.5kWh Battery £5,212.71 Optional large battery
Cabling and consumables £382.50 For a typical installation*
Scaffolding £765.00 For a typical installation*
EV Charger £1,150 Optional for on-wall installation close to the other equipment
Solar Diverter £590 Optional

 

For a typical installation* this means the pricing is for the sample 4kW and 6kW installations we received. It could be different if your home is more complex or large-scale to install in, for example requiring more bird netting or additional scaffolding of cabling.

More than one battery may be proposed depending on your projected usage and generation.

Services

Item Price Comments
Labour-day rate £420.75 Typically 3-4 days
Design, Project Management £229.50
MCS Handover Pack £137.70

 

Warranty

Installation

The installation has a two-year warranty. This means everything is covered in case of equipment or installation problems for two years after installation. This is backed up by the HIES scheme, which provides backup in the unlikely event the supplier ceases to trade during the warranty period.

Equipment

All of the equipment is covered by the manufacturer’s warranty. This covers the repair or replacement of the equipment in case of a fault or failure beyond the installation warranty period. This varies by specific equipment and warranty periods provided in the detailed descriptions of the equipment in the next sections. This generally covers either complete failure or degraded performance beyond the warrantied amount.

Note: The equipment warranty is provided by the manufacturer and only covers the equipment itself. If equipment needs to be replaced beyond the two-year installation warranty you will need to pay either the supplier or a 3rd party installer for the labour.

Sizing your system

The supplier will help you size the system appropriately for your home. An essential part of this is your current and future electricity consumption—the more information on this the better. If you have a Smart Meter you can provide detailed usage by downloading and sending a year’s worth of readings.

If you don’t have a Smart Meter then you should be able to log in to your electricity supplier account and get usage from traditional meter readings.

If you think you might in future change from oil or gas to a heat pump for your home heating and hot water then state this on the form. The supplier can advise you how the solution could be sized to optimise your running costs and CO2 emissions taking into account the considerable extra load a heat pump will create. Note: We are planning to offer a community heat pump and/or heat network option in future.

The sizing should try and match up your projected usage with the solution size of solar and batteries. You will have choices to make on the sizing – a larger solution will mean you are using less high-cost and high-CO2 grid electricity, but it will have a higher upfront cost.

Solar Panels

These are installed on your roof. The solution works on traditional pitched slate roofs and metal and flat roofs. They are passive, in the sense that they have no interface in the management system. Information on power and status comes from either the Inverter or optional optimisers.

We’ve standardised on an all-black panel type. These are a little more expensive but look neater than traditional patterned panels – something we felt was necessary when so many roofs were going to have solar panels across the community.

The supplier will model how many panels would make sense based on your roof and electricity usage. How much power you can generate from your roof will depend on various factors the supplier will calculate using their tools. For example, the direction of the roof, shading, etc. Depending on the roof the supplier may propose to install panels on parts of the roof that face in different directions to maximise the amount of electricity they will generate.

Obviously, the amount of electricity generated will vary depending on how sunny it is and for how long. Hence you will generate more power during the summer than in winter. The supplier will provide an estimate of the generation throughout the year for your specific house and setup.

Solar panels can be installed on all roof types;

For traditional pitched slate roofs the supplier will attach brackets between some of the tiles to which the solar panels are mounted.

For pitched metal roofs the supplier will attach clamps that attach the seams of the metal roof. Avoiding making any holes in the metal.

For flat roofs, the supplier will fit a frame to the flat roof and mount the panel to this, inclined and facing south. If you have a flat sundeck roof where the panels will be in an area where you access you should discuss this with the supplier to see if it makes sense to install some additional “visual panels” so you don’t see the framework. Obviously, the panels will consume some space of a sundeck. The exact method of attachment of the frame to the flat roof will depend on the survey.

Note: The supplier will use an appropriate high-quality vendor of solar panels that meets the specification. They will specifically avoid the use of any solar panel manufacturer that is implicated in modern slavery, as highlighted in the recent Sheffield Hallem University report

Warranty

12 years for failure

30 years for meeting the peak power warranty.

Lifespan

Solar panels are expected to last 25-30 years.

Bird Netting

Our feathered friends will love your solar panels. Between the panels and the roof is a nice warm space for them!

Much as we love our feathered friends this isn’t great.

There are a few potential issues with birds nesting under solar panels on a roof. First, birds can build nests that block the airflow around the panels, which can affect the panels’ performance. This can reduce the amount of electricity the panels are able to generate, which can decrease the overall efficiency of the solar system.

Second, bird droppings can accumulate on the panels, which can cause them to become dirty and less efficient. This can also reduce the overall output of the solar system. The droppings may also go on your windows and walls, not nice!

Third, birds can cause damage to the panels themselves by pecking at them or trying to build nests on top of them. This can lead to costly repairs and potentially even the need to replace the damaged panels.

Overall, it’s important to prevent birds from nesting under solar panels to maintain the efficiency and performance of the system. This is why the supplier will fit bird netting around the edges of the panels. You will hardly notice it, see the photo.

Optimisers (Optional)

Solar panels work in series and by default, this means each panel only generates as much electricity as the worst panel at that moment in time

If all the panels are facing in the same direction and get no shade this isn’t an issue.

However, if this isn’t the case the efficiency of the system will be reduced. Typically this is because during parts of the day one or more panels will be shaded by a tree, chimney or “dormer” style windows.

The supplier will determine this during the survey. You can help by taking photos of your roof at different times of day, particularly early and late on to show if there is any shading. Obviously, they will try and avoid installing on shaded areas of your roof, but it may not be possible to completely avoid.

The solution is a handy little box called an “optimiser”. An optimiser is connected to each panel that can experience shading. It ensures other panels can carry on working at full power, even if the panel the optimiser is connected to is working at a reduced rate.

The supplier will suggest if optimisers are needed and if so how many.

Optimisers offer a couple of additional advantages so you might even consider them if your roof isn’t shaded.

Firstly, they are active components so you can get data on the output of each panel. This can be handy for fault finding.

Secondly, because they allow each panel to work at its full power you might get a little more electricity generation – typically solar panels have a rated output for a particular model, but some might generate a bit more than others. Optimisers allow all the panels to run at their full capacity.

However, there are a couple of downsides to be aware of:

Firstly, they are active components, so something else that could breakdown

Secondly, because they are attached to the solar panels on the roof if one breaks it will require someone to go up on the roof. If the failure happens outside of the two-year installer’s warranty you will have to pay the labour costs, even if the optimiser itself is still in warranty.

While it’s unlikely an optimiser will break down, it is possible.

Warranty

25 years

Lifespan

The expected lifespan of optimisers is 25-30 years

Inverter

The inverter is a device that converts the direct current (DC) electricity produced by solar panels into alternating current (AC) electricity, the type of electricity used in your home.

The inverter comes in a couple of different sizes depending on how many solar panels your home has. In a few large installations, you could have more than one inverter. 

The supplier will size your inverter to match the recommended panels.

The inverter is best installed inside your home, such as a utility room, loft, garage or storage barn. However, they can be installed on an outside wall.

Warranty

5 years

Lifespan

The expected lifespan of a solar inverter is 10-15 years. Depending on the installation location – internal locations should last longer than external as the inverter is exposed to less harsh conditions. Inverters have a shorter lifetime than panels as they are complex active equipment with heavy loads converting DC power from the panels to AC in the home.

Battery (Optional)

The battery stores energy for use later. Typically the battery is charged from the solar panels during the day and used to give your home power during the night when there is no sun.

The battery can also be charged using cheap off-peak electricity overnight. The system will learn your usage and optimise the combination of charging from solar and off-peak mains power to minimise your running costs and carbon footprint.

See the FAQ section for more information on the benefits of batteries.

The supplier will recommend an appropriate battery size based on your usage and projected solar generation. While additional batteries can be added in future it is more cost-effective to buy them upfront since they are zero-VAT when purchased with solar, but full 20% VAT when purchased standalone.

Normally batteries would be installed together with solar power, but it is possible to install without solar or add to an existing solar system. Without solar, the payback time for batteries will be longer since their main economic advantage is limited to enabling you to use cheaper power off-peak electricity – the battery is charged during off-peak periods and is used to power your home for some of the more expensive peak times.

Batteries come in 5.2kWh and 9.5kWh sizes and multiple batteries can be connected together to create a system appropriately sized for your home.

There is also a 13.5kWh “All-in-One” battery option. This integrates an Inverter and battery into one device. This is a new product and we don’t yet have pricing or availability for this, but we expect it to be significantly more expensive. Its main benefit is in providing whole home backup, which is described in the next section. The one downside is this battery only has a 5-year warranty associated with an inverter, which is very short for a battery.

Batteries are ideally installed inside, such as a utility room, garage, storage barn or loft. However, they can be installed outside if necessary. Although they may charge and discharge at a reduced rate or even pause if it’s very cold outside – battery performance is affected by temperature. The batteries can also be damaged by very high temperatures, so it is best not to install them on a wall that gets a lot of direct sunlight,

The supplier will recommend an installation location for your home.

Warranty

10 years

Lifespan

15-20+ years.

The lifespan is mainly a function of how many charge/discharge cycles the battery performs, so it’s somewhat affected by use. It’s also affected by the temperature the battery is exposed to, high temperatures in particular can reduce lifetime. Hence why the supplier will look for a location that won’t get too hot and has adequate ventilation.

Batteries normally don’t simply stop working, rather their capacity slowly decreases with age.

The lithium Ion batteries used in our solution use the modern and relatively new lithium iron phosphate (LFP) chemistry which is becoming more common in home and grid battery storage and some EVs. LFP has four main advantages for us compared with nickel manganese cobalt (NMC) batteries:

1. Lifespan – is longer, with a much higher cycle life

2. Cost – cost per kWh is less

3. Safety – Battery fault fires are very rare, they are even less likely with LFP

4. Environmental and Social – LFP batteries use no Cobolt or Nickel, which has some issues with mining and product

Battery Backup (Optional)

The solution can provide a limited backup from solar and battery in case of mains electricity failure. This requires additional wiring and earthing so will have an additional installation cost. There are two main options:

1. Backup Plugs: A single or double socket is provided near the battery which would be live in a power cut and you could plug things into directly or on an extension cable. This is the simpler and cheaper option.

2. Backup Circuits: Specific circuits could be taken off your main fuse box and connected to the backup system, for example to keep the lights powered. This is more complex and expensive and is restricted to the maximum load the battery can support.

How much power the system can provide and for how long will depend on the size of your specific system. At a minimum, it should be able to provide a backup circuit for many hours. Typically this would be used for essential power, such as lights, broadband and fridge/freezer. Note it will take around five seconds for the backup to kick in, so there will be a brief outage in case of a power cut.

The All-In-One battery can provide whole home backup, meaning everything keeps running during a power cut, within the 6kW continuous or 7.2kW peak capacity. This will require special approval from the local electricity network (SSEN) and as noted above the price and availability of the All-in-One is yet to be confirmed.

The supplier can discuss options with you.

EV Charger (Optional)

Provides standard 7kW (32A) charging for your EV, or plug-in hybrid, via a built-in 5m cable with a type 2 connector – nearly all EVs use type-2, with a few older models using type 1, which can use a type-1 to type-2 adapter.

This will add 20-30 miles of range per hour.

The EV charger is intelligently integrated with the rest of the system, enabling it to charge your car during the day when there is excess solar power. If necessary, use cheap off-peak electricity overnight to complete charging.

If you rent out your home, you can control access to the charger by activating it from the App/Portal or providing your rental guest with the included RFID card.

The App/Portal provides data on how much electricity the charger consumes, by time and date. This can be used for information or to determine how much to bill a guest for the power they have used to charge their car.

The lowest-cost installation will be on an outside wall of your house. If this isn’t practical then the supplier can install the charger away from your home on a post. This will incur additional installation fees for the post and digging a trench for the cable. How much will depend on the distance involved and the type of dig – the grass is a lower cost to dig through than a solid path or drive.

Warranty

The GivEnergy EV charger is just coming to market, we are awaiting warranty information. Typically it’s 3 years for EV chargers.

Lifespan

~10 years.

 

Solar Diverter (Optional)

Makes the most of the energy generated from your solar. Rather than exporting excess generation back to the grid, the solar power diverter sends power to your hot water/heating system. You are effectively using your hot water tank as a form of energy battery.

This does require your hot water tank to have an electrical heating element. If it does not you will need a new tank to take advantage of this option. We recommend the Mixergy Solar Tank.

This can help further reduce your electricity bill and carbon footprint. You can discuss the option and if required installation of a new hot water tank with the supplier. 

It’s typically installed close to your hot water tank.

Warranty

3 years

Lifespan

~10-15 years

 

Cables, Switches and Internet Connections

Cables will be run inside ducts to keep them neat and tidy and include power switches to isolate components to allow for servicing.

Cables will need to run from your solar panels to the inverter. The battery is also connected to the Inverter. The inverter is connected to either your main fusebox or the meter box.

The EV charger will be connected to your main fuse box.

The system will need to connect to the Internet, via your home broadband. This may be via either Ethernet Cable or WiFi. The supplier will take care of the Ethernet cabling.

If WiFi is used the equipment must be in WiFi coverage range. This can be tested by trying your mobile phone’s WiFi connection where the supplier proposes to install the equipment. If it’s not in range this can be best resolved using Mesh WiFi. If you use Gigaclear broadband which already uses Linksys Mesh Wifi, you can purchase additional nodes. Otherwise, there is a number of good quality Mesh WiFi products from vendors including; BT, Eero, Google and NetGear (Orbi). 

Portal and Apps

The supplier will set up the system to your requirements, including setting up the Portals and Apps you can use to monitor and manage the system as you wish – the system should function without any active involvement.

The inverter, battery and EV charger are all managed by the GivEnergy Portal and App. These are the core of your system.

There are two optional components which have their own Portal and App:

1. Optimisers: These are monitored by the Tigo Portal or App. This allows you to see the performance of the individual panels that have optimisers fitted to them if any. There is nothing to control.

2. Solar Diverter: This is monitored and can be managed by the MyEnergy Portal and App for the Eddi Diverter. Relevant if you take this option

Smart Plugs

These can be purchased separately from retailers, they are new to the market. They integrate with the GivEnergy Portal and App. They provide three functions:

1. Monitoring: Show the energy use of whatever is plugged in. This can help you understand and optimise your energy use

2. Control: Turn whatever is plugged in on and off remotely

3. Integration: With Amazon Alexa and Google Home for more advanced home automation

Outside Installation

We recommend installing the equipment inside, either in a garage or storage barn or loft or utility room. This will be both neater and avoid temporary reduction or shutdown of the battery in very cold weather.

However, we recognise that some homes may not have a suitable inside location. In this case, the equipment can safely be mounted on an outside wall as it is IP65 waterproof. The installer can recommend a location that should be as sheltered as possible from both high temperatures from direct sunlight and low temperatures in the winter.

If an outside location will be on a wall visible to others the supplier can install the equipment inside a box attached to the wall to hide it and provide some cold weather protection. This is particularly important on LME where outside walls are often white and visible. We are working with the supplier to choose an appropriate enclose based on the first surveys of houses requiring this.

Note: The picture is just an example, not the specific enclosure proposed.

2. Request Quotation

To get a quotation contact Cotswold Energy’s dedicated account manager Nadja Stuart-Kelso, at thameshead@cotswold.energy.

Gather the following information, which Cotswold Energy will use to recommend an appropriate system:

1. What Three Words location of the roof on which the solar will be installed (they will already have this if you provided it when you signed up). Click the link, click the satellite photo icon bottom right, click the search icon top left and type your postcode. You can move around the map by clicking and dragging and zooming in and out with the +/- buttons bottom right. Find your roof and click on it, the site will show three words, note these down, for example, chuck.purified.format. Note that south-facing is best, so look for the part of the roof that is closest to south facing

2. Take some photos of the house including the roof. Look to see if there is any shade on the roof, for example from a tree or chimney. Mention this.

3. Decide where you think the best location will be for the Inverter and optional battery(s). The best location is a garage or storage barn if adjacent, the next best is inside, such as a utility room or loft and the final choice is an outside wall. Take some photos of the location(s). The inverter dimensions are 410H x 210D x 480W (mm). The 5kWh battery is 515H X 223D x 480W (mm), the 9.5kWh battery is 800H X 242D x 480W (mm) the 13.5kWh All-in-One Battery and Inverter is 1400H x 675W x 250D (mm)

4. If you want an EV charger, take a photo of its proposed location and if this is away from the house take a photo of the ground between the charger location and the house and provide the approximate distance.

5. If you want a quote for a solar diverter then send information on the make and model and photos of your hot water tank and heater.

6. Provide as much information as you can about your current electricity usage. If you have a Smart Meter sending detailed usage would be best. If not then provide login to your electricity supplier’s website account and find your quarterly usage in kWh. You can also help model your usage by letting Cotswold Energy know how your home is used, for example, the times of day and days of the week the house is occupied. Note if there is any heavy electricity usage such as existing charging

7. If you are considering getting a heat pump mention this as it will affect your figure usage. 

Notes:

– We are quite a large group and likely to generate a large number of enquires with Cotswold Energy, therefore there may be some delay in responding.

– Cotswold Energy can only model likely electricity costs for the solution based on your current electricity tariff. They cannot provide guidance on “what if” scenarios of moving to other tariffs. Sharing ideas on best tariffs is something we will aim to do as a community by sharing experiences on the WhatsApp group. See the FAQ section for more information

In case of any issues, the following are escalation contracts

3. Survey and options discussion

The supplier will arrange a survey and discussion with you on the options to help size and configure the solution for your home.

An on-site survey will probably be required unless the supplier has already surveyed a house of the same design.

You will then agree on the preferred solution based on the suppliers sizing recommendations and your own decisions on upfront investment vs cost and CO2 savings and options.

 

4. Order

The supplier will send you a fixed price quotation for the system you agreed to at the previous step.

To order – pay a deposit to the supplier for 25% of the total quotation. This will secure the equipment and schedule an installation date.

You can pay £101 of the deposit by credit card if you wish to benefit from section 75 of credit card projection, learn more. The remainder of the 25% deposit should be paid by bank transfer.

Note: You are also protected by the HIES scheme of which the supplier is a member, learn more.

 

5. Installation

The supplier will schedule an installation for your home. There may be a significant lead time from order to installation based on a number of factors:

1. Equipment: The combination of energy and supply chain crisis is creating extended and variable lead times for the equipment

2. Approvals: Your installation may be subject to 3rd party permissions:

  • Planning: Generally solar installations are exempt from requiring council planning permission. However, this will be required if your home is listed or in a conservation area or the panels will be higher than the roofline, which will be the case for flat-roofed homes.
  • LME: For homes on LME the landlord must provide permission. We have agreed to a bulk application process with LME to avoid costs and delays. This will involve the supplier submitting information on all the relevant installations to LME for one-off approval.
  • DNO: Our DNO, Scottish and Southern Electric Network (SSEN) is requiring Cotswold Energy to submit bulk applications for installations due to their being a large number of installations within a local area, this SSEN requirement is different to the normal post-installation notification and is due to our scale. Frustratingly this will cause some delay. 

3. Scheduling: The installer will generally be scheduled based on when the order is received. However, to maximise the synergy cost savings, scheduling may be optimised based on location clustering.

The supplier will keep you informed of your installation date. They will require access to your property during the installation which will typically take a few days and involve a brief power outage at the final stages of connection.

Payment

Once the installation has been completed you will be billed the remaining 75% of the quotation, which should be paid by bank transfer.

Note: As described in the pricing section any volume discounts will be applied at the time of final payment

 

GivEnergy vs MyEnergi

The supplier offered two options for the core active components of the solution; inverter, battery and EV charger.

Both are British companies with excellent reputations.

We undertook a detailed evaluation of the two options with the supplier. We concluded that recommending GivEnergy as the preferred option with a choice to use Myenergi was best:

1. Cost: GivEnergy works out around 20% less expensive. Unfortunately, MyEnergi have chosen a very large premium for their new Libbi Inverter and Battery

2. Features: Both are close, while MyEnergi has some advantages they are too small to warrant the price premium.

3. Availablity and Track Record: The MyEnergi Libbi inverter and battery are new and not due to ship until March/April 2023. This will delay the installation program and has the slight risk of being a new product.

4. Aesthetics: The MyEnergi Libbi Inverter and Battery have a visually attractive integrated design with some built in cable management. However, most of the time the equipment is installed out of sight, so this isn’t a major factor.

We recommend GivEnergy and we believe that being on the same system as others in the neighbourhood has the benefit of sharing experiences and best practices.

However, you are free to choose. The MyEnergi solution may be worth considering if you must install on an outside wall and can’t easily boxing it in, in which case the superior Aesthetics might be useful.

For information below is the comparison we created with the supplier.

 

Comparison

Frequently Asked Questions

How did you choose the supplier?

Read about how and why we choose Cotswold Energy.

Can I also include a home I own that is located elsewhere in the country?

Particularly in Lower Mill Estate, there are a significant number of people with additional homes elsewhere in the UK. You can request a quote for another house by filling in the application form a second time with the address of the additional house.

The supplier will be able to discuss a quote with you. However, they are based in Gloucestershire, so may not be cost-effective for installations that are too far away due to travel and accommodation costs.

 

Can Solar be installed on any roof?

In theory, almost any roof can have solar installed, although the cost and efficiency will depend on how complex it is to install and the direction the roof faces (south will generate the most electricity). Therefore your specific home will affect how quickly you get a Return on Investment (ROI).

There are types of solar panels that might suit metal roofs better and you may need additional supporting structures if you have a flat roof. Even a sundeck roof (that you can sit on) could have solar installed, but this may either reduce the available seating space or need to be an overhead canopy that would shade the roof and may need planning permissio

Is there a maximum size of solar I can install?

Yes, there are three limits:

First, there is an automatic approval soft limit of 3.68kW, which is between 10 and 13 panels. Beyond this “soft limit”, the installer will need to get permission from Scottish and Southern Electric, who will need to check there is sufficient capacity to handle this. The process will add a bit of time and possibly money.

Second, there is a limit to how much electricity your house’s grid connection can handle, nearly all homes have what is called “single-phase power”. It’s unlikely a rooftop solar installation would exceed this limit.

Third, it is possible to have three-phase power installed, which will increase the maximum by 3x. This is quite expensive, at least £1,000 and potentially much more. This is likely only relevant if you wanted a large ground-mounted solar installation.

 

Will this need planning permission?

Generally not, as it fits under “permitted developments”, subject to meeting specific conditions. However, there are exceptions that could require planning permission, for example, if your house is a listed building or in a conservation area or you are installing on a flat roof where the panels will be higher than the roofline. For more information see: Planning Permission: Solar equipment mounted on a house or a block of flats or on a building within the curtilage – Solar panels – Planning Portal

Note: For Lower Mill Estate residents we will need to apply to the landlord for permission. We have been discussing this with LME and they will permit a bulk application for all the homes as one to save time and cost.

 

I already have Solar, can I participate just to add a battery?

Yes, absolutely!

Note that you will need to pay VAT as the VAT exemption only applies when installed at the same time as solar.

Depending on your current Inverter the battery may be able to connect to this, or a new inverter maybe required. The supply will advise after surveying.

 

Can I purchase a battery without solar?

Yes, absolutely!

If your home isn’t suitable for solar panels you can still install a battery with an inverter and optionally an EV charger.

While you won’t benefit from solar generation the battery can still reduce your electricity costs and carbon footprint. The savings come from charging the battery with cheaper, lower CO2, off-peak electricity and using the stored power during the day/evening

Note that you will need to pay VAT as the VAT exemption only applies when installed at the same time as solar.

How do I reduce my running cost and CO2 and how does the battery help?
A typical south-facing 4kW PV array should yield approx 3400kWh per year which at the current price cap of 34p kWh saves the householder £1156 per year assuming that it is all self-consumed.  There are 4 commonly used techniques to increase self-consumption of one’s own solar and that it:-
  • Shift your behaviour to consume more when the sun is shining, using washing machines, cooking etc
  • Divert excess solar generation into the massive battery in most EV cars*
  • Divert excess solar production into the house battery to then use the stored solar energy at a more convenient time and minimise the energy that you are buying from the grid.
  • Divert excess solar energy into the hot water tank and use that as a thermal battery.

If you use more electricity than you self-generate, which is very likely, particularly in the winter. The battery can be charged on cheap, low CO2, off-peak electricity, which can reduce your grid use at peak times.

The current average Smart Export Guarantee is only 5.5p kWh meaning that if all of the energy was exported to the grid and not consumed then the household would only benefit £187 per year – nearly a £1000 difference from having the ability to self-consume the energy.
*Nearly all current EVs can only be charged, they cannot send electricity back to the house. It is expected that in time EVs will be able to send electricity back to the home (called vehicle to grid). When this becomes widely available we will investigate what upgrades would be necessary to use this. It’s expected this will need a new bi-direction EV charger.
Can I buy just an EV charger as part of the scheme?

No, since we focusing on finding a solar + battery supplier, who can also include EV charging as part of a solution, the supplier does not do pure EV charging solutions

Why is my solar panel's maximum power output greater than that of my inverter?

The supplier may propose a configuration for your home where the maximum output of the panels is a little higher than the capacity of the inverter.

This is because the panel output is the peak, which is only achieved on very sunny days. Much of the time the output is less, for example, see the projected power generation by month below. This means only occasionally are you generating more power than your inverter can use. It may not make sense to install a larger inverter or multiple diverters for two reasons

1. Cost – the cost of the additional inverter capacity may yield little additional power generation savings over the year

2. DNO approval – if you go over the 3.8kW / 16A standard threshold, then special approval is required. This threshold is determined by the Inverter’s theoretical maximum output, not the panels. As with cost, it may not be worth going through this for little incremental gain

 

Can I have more than one Inverter?

The supplier will propose appropriate-sized inverters(s) for your home. In most cases either one 3.8wK or 5kW inverter. However, if your home has a particularly large number of solar panels which exceeds the 5kW maximum of a single inverter you may get a proposal for more than one inverter, with the solar panels split between them

I already have an EV charger, can I keep it?

Yes, your EV charger will continue to work with solar/batteries.

However, the main benefit of installing an EV charger at the same time is that it will be part of the solar/battery system and can integrate intelligently together. For example, the system may choose to charge your car during the day if there is enough solar power, to reduce costs. A standalone EV charger will still work, but it won’t be controlled by the system and will simply continue to charge your car at the schedule set in either the charger or car.

 

Can I control and/or charge for use of my EV charger?

Yes, this might be useful, particularly if you rent out your property.

The charger can be controlled and monitored via the GivEnergy App, for example, you could enable or disable it depending on a rental guest paying for the service. The App will also show the kWh usage of the EV charger, so you could charge based on the amount of usage – for example, check after a stay how much electricity was used by the charger and deduct this from the deposit. 

The EV charger can also be activated by an RFID card that you could make available to those that have paid for the service.

We are investigating options where rental guests could pay for usage directly online. 

Can the system be installed in my loft?

Yes, as long as the loft is large enough and there is suitable access. The batteries in particular are large and heavy, so loft installation may be more complex requiring hoisting of the equipment into the loft.

In addition batteries, in particular, should not be exposed to high temperatures (50C+) and ideally much less for maximum battery life. Therefore loft insulation may require additional ventilation, such as a temperature-sensitive fan.

How do I sell my excess electricity?

You will need to sign up for a Feed in Tariff (FiT). This will pay you for any excess electricity you generate. The rate you sell at will be less than the peak time usage rate, so its better to use electricity if you can and only sell what is left over

Contact your electricity supplier, all are required to offer a FiT under the  Smart Export Guarantee (SEG) | Ofgem.

The current SEG FiT price is 5.24p per kWh.

If your supplier is Octopus Energy they offer both the standard SEG FiT pricing or Octopus Outgoing which currently pays either a flat 15p per kWh or a variable rate based on wholesale prices. However, you can only be on a standard Octopus supply tariff to use Octopus Outgoing, you can’t use their Smart tariffs like Octopus Go or Intelligent Octopus. You will need to do some calculations based on your projected generation and usage to see which is the most cost-effective.

Do I need a Smart Meter?

Not if you just take the system and are not selling electricity.

However, if you wish to sell excess electricity with FiT then you will need a Smart Meter, which your electricity supplier should fit for free. There are many people in the community with Smart Meters so we know they work in our neighbourhood, despite the poor mobile coverage.

Will my electricity bills reduce to zero?

Almost certainly not, but your bill should be reduced.
When the solar panels are generating electricity, the power will be used first by any device that is switched on in your house. The power you don’t use can either be stored in the battery (or hot water) to be used later or sold to your electricity supplier – using what is called the Feed in Tariff.
Over the course of the year, the average house with a “typical” number of solar panels installed will use more electricity than the solar generates. However as you switch devices on/off and as the weather changes, you may be importing from the grid one minute and exporting the next. At some times of the day, you may use more than you generate (so you’ll pay to import the balance from the grid via your electricity bill). At other times your solar may generate more than you are using at that point in time (a surplus).

Are there any grants?

Sadly there aren’t any government grants for solar or batteries, although they have zero VAT rated these when installed together.

There is a grant for landlords that rent out properties towards the purchase of EV chargers. If you rent out your property you may be able to apply. See here for details.

If you rent your home with AirBnB they are offering some grants. See here for details.

It’s worth checking if your mortgage provider offers anything, for example, Barclay’s offers grants. See here for details.

Will the solar panels need cleaning?

Generally not as the UK gets a lot of rain which washes the panels. However, if the panels get visibly dirty and this doesn’t wash away in the rain you may need to get the panels cleaned. It’s recommended to use a company/person experienced in cleaning solar panels.

For safety turn off the panels (this will be explained in the handover instructions) and avoid cleaning on a hot sunny day as the panels can get very hot and it’s best not to wash hot panels.

 

Will the system need maintenance?

No routine maintenance is required.

The only “maintenance” required would be in the event of a problem, where the supplier would investigate and rectify. During the two-year installation warranty, this would be free. After the installation warranty period, the supplier would charge for labour. Faulty equipment would be replaced by the manufacturer if still under the product warranty. Outside of product warranty, the supplier would charge for repair or replacement.

Will snow stop the panels from working?

When it’s snowing the weather is cloudy so you won’t be generating much.

Snow may settle on the panels and this will block the light and stop them from working. However, they are slopped and quite slippery so snow should clear relatively quickly.

If you decide to clear snow off the panels make sure they are turned off (see handover instructions) and be extremely careful not to damage them.

Did you consider the Tesla PowerWall?

Yes, but we didn’t feel it was the right option for the initiative for three reasons:

1. Availablity: Current lead times are 12-18 months, which would delay the project too much

2. Pricing: With recent price increases the installed cost is over £10,000 for just the PowerWall and Inverter. Add to this the solar panels and there is a very large price premium

3. Options: The PowerWall only comes in one size, 13.5kWh. This would make the minimum size and therefore cost very large, compared to the 5kWh increments available with GivEnergy.

Note: The new GivEnergy All-In-One battery is similar to the Telsa Powerwall in terms of capacity and ability to provide whole-home backup.

 

Did you consider Solar Edge?

None of the suppliers who quoted offered Solar Edge.

Will Thames Head Energy be buying or selling anything?

No, we are simply facilitating a good deal by using the power of a bulk purchase by local homeowners. We won’t be buying or charging/selling anything for this part of the initiative.

What is the legal status of Thames Head Energy?

Right now we are a Company Limited by Guarantee (ltd) it’s simply a community group.  We are setting up in two stages, first (now) we are set up as a standard Limited Company and second, we will convert to a Community Benefit Society, which takes a bit longer. Thames Head Energy is an organisation that is for the benefit of the community, no individual or 3rd party benefits from its profits, which will go to the community.

How does this initiative fit in with Thames Head Energy's Plans for Solar Farm(s) and Heating?

They are complementary.

Thames Head Energy’s objectives are to reduce energy costs and CO2 for the community, both rooftop solar, solar farms and renewable heating will do this.

If you install solar on your rooftop you will still benefit from our future solar farm(s) and whatever heat solution we recommend will use electricity, which will be cheaper if you have a solar rooftop as well as our solar farm(s).

 

How can I keep in touch and discuss things?

The best way is to join our WhatsApp Group – we have two, join the one for your location.

Somerford Keynes, Shorncote & LME

Either click this link, or scan this QR code with your mobile phone camera.

Kemble & Ewen

Either click this link, or scan this QR code with your mobile phone camera.

We will also email out updates from time to time and you can reach us at info@thamesheadenergy.org

Can sundeck homes have solar?

These are the home type at LME which have a flat roof that is accessible. We’ve looked at this for the astro-turd area which is approx 6x5m. Unfortunately, this is too small for solar, it would only accommodate 5-6 panels giving ~2.8kW and which would give small savings. Cost would be high as they would require planning permission (flat roof), special wind force surveys, special mounting system etc.

However, these homes could be suitable for a battery only option.

Metal Roof Options

The following applies to pitched roof homes, which are primarily at LME.

Note: Flat Metal roofed homes are different, they would always use the standard panels on a roof mounting system.

After some investigation with Cotswold Energy there are two options for homes with pitched metal roofs:

  1. Standard Solar Panels that use special metal roof brackets clamp onto the seams without piercing the roof. With the all-black panels this should be an unintrusive design
  2. A solar film that glues directly to the metal roof. This gives a more visually integrated look. However, this option is a lot more expensive. Around £14,800 vs £7,000 for a standard 7KW system without battery. We have double checked this and looking at online prices for solar film it seems correct. Basically the film is very expensive. 

The datasheet for the solar film can be viewed here.

Homeowners wishing to use solar film should inform Cotswold Energy quote team.

Why does SSEN need to provide permission?

Typically for solar installations under the 4kW limit, it is only necessary for the installer to notify the DNO (SSEN in our case) post-installation.

However, because of a relatively large number of installations in the area, SSEN has triggered a rule that requires the installer to submit applications in bulk for pre-approval.

What is the situation on VAT for adding battery capacity

VAT on batteries purchased standalone is 20%, they are only zero VAT rated when purchased at the same time as solar installation, which is zero VAT.

Cotswold Energy asked the VAT office for clarification on adding capacity post-installation but still related. to the initial installation to allow for adding capacity based on real-world usage data. Initially, they seemed to be approving that this would be zero VAT. However, when Cotswold Energy attempted to get them to confirm this in writing they were vague and non-committal.  Understandable Cotswold Energy can’t take the risk of selling post-installation battery capacity at zero VAT if the VAT office then forces them to pay VAT.

There is a lot of industry pressure on HMRC to zero-VAT rate batteries as a renewable power technology or at the very least confirm the zero VAT for expansion post-install.

Hopefully, this is resolved by HMRC by the time anyone might want to expand based on actual usage which would likely be based on a year of usage data. But of course, we can’t guarantee what HMRC will do.

Projected Savings Modeling - Current Tariff

To keep project management costs at a reasonable level Cotswold Energy is only able to model solar PV systems based on your existing electricity tariff and your existing pattern of usage.

As the tariffs available are constantly changing we advise you to assess the most appropriate tariff after installation. It may make sense to have gathered some actual usage data after the installation as you may change how you use electricity to maximise the use of solar. One of the benefits of being part of the community energy scheme is homeowners will be able to share experiences of how to maximise solar use and the best tariffs to use.

The recently launched Octopus Energy Flux tariff is specifically designed for our situation – a tariff for homes with solar and batteries. It offers excellent usage and export rates which take advantage of both solar generation and battery storage. This tariff could significantly improve the payback period and % rate of return compared to the standard model against your existing tariff. As above it is not possible for Cotswold Energy to do “what if” modelling based on this tariff. There is a useful App called Octopus Compare for Octopus customers that allows you to compare your bill on any combination of different tariffs based on your actual usage to choose the best one.

 

Battery only option

Following the survey, some homes are not suitable for solar. This is normally because there isn’t sufficient unobstructed roof space to fit enough solar panels to make a viable system. Roof orientation and shading from dormer windows, chimneys and trees also affects.

We are working with Cotswold Energy to be able to quote a battery-only option. They are awaiting a software update to their modelling software to project the cost and CO2 savings ROI.

Very rough numbers are the 9.5kWh battery could save you around £1,000 per year by using cheap, l0w CO2, off-peak electricity from an overnight charge during part of the day, cutting your expensive, higher CO2, peak rate usage. This would give a similar ROI as solar only system.

We will let people know when this option is available to quote and for customers who have already requested this Cotswold Enerrgy will send a quote and estimated ROI.

EV Charger Option

We advise waiting for the new GivEnergy charger as this will be more integrated with the rest of the GivEnergy-based system and provide “solar diversion” – excess solar is sent to the car charger during the day. Cotswold Energy will in be contact when the product becomes available and we will be announced on the WhasApp group

The manufacturer is still stating that will be in the second quarter of this year.  All EV chargers will be quoted and invoiced separately as they are not currently classed as ESMs by HMRC and are therefore subject to VAT.

Anyone who does not wish to wait will be quoted for a MyEnergi Zappi charger, which is highly regarded and also offers the solar diversion feature.

EV Charger with trenching

All chargers that require trenching work for cable runs from the property to the agreed charging point will be retrofitted. This is to minimise disruption around the site, and of course, the costs involved.

This primarily applies to homes at LME.

LME Grass Parking

We had enquires from some homeowners at LME who didn’t have a parking space near there home if LME would let them install matting on the grass outside of their home so they could park by the house to charge.

We approach LME about this and they stated they are not supportive due the visual impact and would prefer to resolve the charging issue with the estate wide charger plans.

However, if a homeowner feels they have a plot where such parking could be done descretely they should contact LME direct to discuss.

This would be “ships in the night” to Cotswold Energy, they will install the EV charger where they are instructed to.

External Enclosures

A number of homes, particularly at LME, don’t have the interior space to install the Inverter and Battery and therefore will require external installation. 

Cotswold Energy are working with a contractor for a design to enclose externally mounted equipment to keep it neat. We are awaiting the design to review. 

Planning Permission

Solar does not need CDC planning permission except where:

  • The house is in a conservation 
  • The house is. listed building
  • The house has a flat roof (solar will be above the roof line)

At LME permission is required by the landlord. We have agreement to do this in bulk. We are waiting for Cotswold Energy’s details on the enclose to final the permissions with LME.

Smart Meters with poor signal strengh

Smart Meters use a special version of the mobile network to communicate. Unfortunately with poor mobile coverage in this area, some homeowners are reporting issues with Smart Meter installations. A Smart Meter isn’t required for solar, but it is if you wish to sell excess electricity. 

After some investigation and advice from a homeowner with industry experience, it seems there is a solution – basically a separate antenna the engineer can install up high, well away from the meter box where a better location combined with a bigger antenna should solve the issue. However, you may need to push your electricity company to do this, or possibly switch. Here is some information to help you push.

EDF have a guide for their installers, this very clearly layout the options that are described below. If you get the runnout tell you elecicity company to read the guide and get on with providing the right solution – they are probably trying to avoid the cost of the better solution.

1637_smets_2_install_and_leave_-_sku_2_installation_-_final_v1.1.pdf (edfenergy.com)

Here the four options in order from best to worst in handling signal.

Best

The best signal strength is where the engineer fits the Smart Meter with SKU2 optional comms unit with external antenna connector:

144872

And combines this with the Antenna T2 – this has a long lead and can be fitted high in the house, in this photo in the loft:

144873

More information here: There is hope for anybody trying to get a smart meter in a poor signal area | Speak EV – Electric Car Forums

Second Best

This is the same as above but with the T1 antenna, this has a short cable, so the antenna has to be in or near the meter box, which is less good for a signal.

Third Best

This is the option we’ve seen tried and failing at some homes. This uses the SKU1 comms unit, sometimes called a signal booster. Because this has no external antenna it doesn’t improve the signal that much.

Worst

Standard Smart Meter only. This has no booster, no external antenna and therefore the worst at handling poor signal.